Support
Something not working?
Last updated 8 September 2026
Write to mayeul@habitleague.io and you will get a reply from a person, usually within two working days. A real human reads every message, so tell us what you expected, what happened instead, and which iPhone you are on if it is a bug.
I paid on another phone and my access is gone
Open the purchase screen in the app and tap Restore purchases. It brings back a subscription bought with the same Apple ID. If it says there is nothing to restore, check that you are signed in to the App Store with the Apple ID you used to buy.
How do I cancel my subscription?
Only Apple can cancel it. On your iPhone open Settings, tap your name at the top, then Subscriptions, then Habit League, then Cancel. You keep access until the end of the period you already paid for. Cancel at least 24 hours before it ends, otherwise it renews once more.
I want a refund
Refunds go through Apple, not through us, because Apple takes the payment. Use Apple's Report a Problem page and pick the purchase. If we made a mistake that cost you money, write to us anyway and we will help you make the case.
I have an access code
Open the purchase screen, tap I have a code at the bottom, and enter it. A code can be limited in how many people may use it and can expire, so if it is refused ask the person who gave it to you whether it is still valid. Too many wrong attempts in a row will lock code entry for a quarter of an hour.
I want to delete my account
In the app, open Profile, then Delete account. It removes your profile, your rituals, your logged days, your votes and your league memberships, immediately and permanently. It does not cancel a subscription, so cancel that separately in your iPhone settings first, otherwise Apple keeps charging you.
I forgot my password
Tap Forgot password on the sign-in screen. We email you a code, not a link, so type the code back into the app. If the email does not arrive, check your spam folder and confirm you used the address you signed up with.
A privacy request
To get a copy of your data, correct it, or have us delete it on your behalf, write to mayeul@habitleague.io and we will act within one month. See the Privacy Policy for what we hold and why.